Frequently Asked Questions
Everything you need to know about our curated collections.
How long does shipping take for Museum Garments orders?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy for high-end fashion items?
We accept returns within 30 days of delivery, provided the garments are unworn, unwashed, and still have the original security tags and packaging intact.
How do I ensure I select the correct size?
Each product page features a detailed size guide with specific measurements. As many of our pieces feature unique silhouettes, we recommend comparing these measurements to a similar garment you already own.
Are your garments sustainably produced?
Museum Garments is committed to ethical fashion. We partner with small-scale manufacturers who prioritize fair labor practices and utilize high-quality, long-lasting materials to reduce textile waste.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Affirm.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our concierge support team.